Starting in Mid March 2012 the City of Monroe Water Utility, over the next 36 months will be installing a new Fixed Base water meter reading system. Once installation of this new metering system is complete, the Monroe Water Utility will be able to remotely read all 4, 500 customers from one location. The Utility will have the ability to monitor water consumption and catch a customer’s leak almost instantly instead of waiting until the next meter reading, helping conserve water and save the customer from a high bill.

Installation of this new system will require that Utility serviceman access the meter in the basement replacing it with a new meter and radio device. If a Utility serviceman stops at your house and finds no one at home a door hanger will be placed on the door. Please make every effort to contact the Utility and set up an appointment to have the meter changed.

At the same time this work is being done the Utility serviceman will be performing a DNR mandated cross connection inspection. A cross connection is any connection in the home or building that could potentially back feed into the municipal system causing contamination. A cross connection inspection survey sheet will be completed, and the information shall be shared with the home owner.